Every year, hundreds of insurance related disputes are lodged with the courts of England and Wales, representing billions of pounds worth of disputed insurance claims.
This is the sharp end of the industry, where insurers and their clients lock horns, unpicking insurance contracts, scrapping over exclusions, cover definitions and disclosures whilst battling it out to determine who owes what to whom.
The Mactavish Claims Litigation report summarises our conclusions from a review of well over 2,000 court claims issued over the last decade. Viewed together, the variety and volume of disputes lodged at the High Court provides an extraordinary vista on the culture and practice of the UK insurance
market, particularly when it comes to understanding the pivot upon which the entire industry swings: how and when claims are paid.
Our analysis of commercial insurance claim litigations and insurance trends and practices
The Mactavish Claims Litigation Index aims at tracking insurance litigation and claims performance and getting the market to focus on what really matters, the product you but with your premiums, not just the premium itself.
Anthony Hilton on insurance and Covid-19
Mactavish contributes to hard-hitting article in the Evening Standard:
“We have the biggest single random event which is clearly insurable, but boards have focused on cost-cutting and removing “redundancy”, while the insurance industry is sitting on the sidelines, thinking it is not its problem.”