Some things will go back to normal. Insurance shouldn’t be one of them.


Click through to find out more about how we’re changing the market for the better.

Driving better insurance outcomes


The commercial insurance market is broken. Unsuitable policies, wild surges in pricing and constant disputes over claims are just some of the symptoms of a system that is no longer fit for purpose.

Ten years ago, Mactavish set out to change that. Our mission is to create a fairer market for policyholders, one that is built around their needs and places impartiality and independence at its heart.

Today, we serve a range of clients from FTSE 100 giants to SMEs.

We help them in four ways:

  • We manage costs
  • We improve the quality and reliability of cover
  • We take away the burden of managing insurance
  • We help resolve claims disputes

We are not a broker and receive no commissions or fees from insurers. We represent you, and only you.

If you are looking to drive a better outcome from the insurance market, get in touch with us today.

Client Feedback

Delighted about the core service

I have been working with Mactavish over the last few months on a number of projects. In addition to being delighted about the core service I have also been pleasantly surprised about the focus they place on the unique features of our industry and how these can impact our requirements.

Tracey Skinner - Director, Insurance & Risk Financing

Their analytical capability and attention to detail underpins their approach to everything they do.

Mactavish are highly influential in the UK insurance market both through their lobbying work to improve standards and through their work with individual clients.

For example, they have strongly represented the interests of policyholders throughout the consultation process for the proposed reform of the UK’s insurance contract law being undertaken by the Law Commission. They are regular contributors to conferences and in the press.

John Hurrell - Chief Executive

Mactavish are experts in their field of insurance governance.

This has been demonstrated through the support and guidance that they have provided our members on the Insurance Act 2015. Their knowledge on the subject has been most insightful and I’m sure that the work that they have produced will have a strong impact in helping brokers understand the issues that the recent law reform presents. We value the positive collaborative relationship that we have with them.

Steve White - Chief Executive

Case study – Mactavish achieves a 33% premium saving for a FTSE 250 company

In 2019 Mactavish was engaged by a FTSE 250 company with a brief to manage costs while improving the quality and reliability of its cover.

The incumbent broker had told the client that its premiums would increase significantly at renewal and that they would have to move to a standard broker/insurer wording that would not take into account the changes they had previously negotiated.

Mactavish ran a written lines tender creating head-to-head competition between two brokers. The result was a 33% premium saving against the incumbent brokers offer and acceptance of a range of bespoke policy changes that left the client better protected.

On one policy alone, the Mactavish policy was better than the broker wording on 20 points of coverage and law.

Latest News & Insights

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Insurance market update – Autumn 2021

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